Implementation of the TOTVS Diversity and Inclusion Program

The challenge

Transforming isolated initiatives into institutional culture.

Brazil's largest technology company already had diversity initiatives, but lacked governance. The challenge was to move beyond voluntarism and create a global policy, with clear indicators and strategic alignment, that would reach all units in Brazil and abroad.

Architecture - Foundation and structure

Acting as Global Head of D&I, we designed the program from scratch:

• Internal Census: Demographic mapping to base decisions on data.

• Governance of ERGs: Creation of Affinity Groups with budget and executive leadership.

• Literacy: Training pathways for leaders on unconscious bias and inclusion.

The Result - D&I as a business indicator

• Diversity integrated into People & Management goals.

• Significant increase in internal engagement and strengthening of the employer brand.

• Recognition of TOTVS as a benchmark for R&D in the tech sector.